I really just don't have time for this!

Wednesday, August 5, 2009

Is this really happening?

There are only a few things in life that cause me to pass the brink of insanity. Ok, that's probably a lie - but I can't abide stupidity....particularly in the form of automated phone systems.

I usually file my unemployment claim on Sundays. I always do it online. This week, I'm a little late due to dealing with sickness and of course all the time I am spending looking for a new job. So, I go online to file as always and I'm told that I can't file again until 8/16. I know for a fact I haven't filed yet for the past 2 weeks.

Then I call the number to talk to someone - I am in luck - my SS# ends in an odd number so I can call on Wednesdays. I call 1-888-NOWAYYOUREGETTINGTHRU. (At least it felt like I had to type in that many numbers). One of the options is to get info on your claim. The automated system tells me that I can file a claim today for the last 2 weeks. Hallelujah! Take that stupid e-mail system. All I have to do is press "3" to be transferred (after listening to 15 minutes of propaganda). I press "3" and am told: "Sorry you can not be transferred at this time, to expediate your claim please call directly to the PAT sytem at 1-888-555-YOUAREASUCKER. So I do that. I get sent into the same exact system. BUT, after listening to the cheerful message for another 15 minutes I am then told that I can't be transferred at this time BUT, to expedite my claim I should call directly at 1-888-NOWAYYOUREGETTINGTHRU. Really. Both systems are just sending you back and forth.

I feel like they're just trying to keep me busy for the sake of being busy. I guess they don't realize that I do have children. I'm plenty busy.

Ok, off to the doctor now, for myself, so I can kick this sinus infection sometime before my Vegas Trip is over. And with that, I likely won't be back online until next week. Please send some good vibes my way for me to hit a jackpot so that I can quit dealing with this telephone filing sham.

6 comments:

Mummy McTavish August 5, 2009 at 6:10 PM  

Oh, that's no fun at all! Did you end up reaching your goal? It all sounds so familiar! I decided yesterday would be phone call day -phone company, power company and bank... I stayed the course with the phone guys... I stayed through as much as I could with the bank... then I decided I had enough of being shoved around and I presented myself at the branch at 5minutes to closing time and figured the power company could wait. I had been through enough automated machines for one day. Not to mention the bank lady acted like an automated machine... it was almost funny!

Mum-me August 5, 2009 at 7:52 PM  

Love your humour - "1-888-NOWAYYOUREGETTINGTHRU" and "1-888-555-YOUAREASUCKER" cracked me up.

It is terribly frustrating though. I know how you feel. Have a good trip.

Elle Bee August 5, 2009 at 8:23 PM  

That's the pits. I think I can sympathize as I've had a few hour - long phone calls I've had to endure trying to get my insurance company to cover a medication for my daughter. I pretty much got shuffled around like you. It's so aggravating! Sorry you have to go through that. Better days ahead I hope!

BoufMom9 August 6, 2009 at 2:52 AM  

ICK! Because croup isn't bad enough!!! (PS I think Will is getting croup too! CRAP!)

Hit the jackpot! Hit the jackpot! Hit the jackpot!....

~~~~ subliminal message.... if you hit the jackpot, share with Debi...share with Debi ~~~~~

Have a great time!

Anonymous,  August 6, 2009 at 8:13 AM  

please WIN WIN WIN... I'm sending you some of my slot luck :) have fun! candi

monica August 10, 2009 at 5:39 PM  

I hope you WON WON WON!! Good luck on getting through to someone on your claim!

After you get home, can you email me with Katies waist size so I can get you the tutu. Thanks monica

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