Wednesday, August 5, 2009
Is this really happening?
There are only a few things in life that cause me to pass the brink of insanity. Ok, that's probably a lie - but I can't abide stupidity....particularly in the form of automated phone systems.
I usually file my unemployment claim on Sundays. I always do it online. This week, I'm a little late due to dealing with sickness and of course all the time I am spending looking for a new job. So, I go online to file as always and I'm told that I can't file again until 8/16. I know for a fact I haven't filed yet for the past 2 weeks.
Then I call the number to talk to someone - I am in luck - my SS# ends in an odd number so I can call on Wednesdays. I call 1-888-NOWAYYOUREGETTINGTHRU. (At least it felt like I had to type in that many numbers). One of the options is to get info on your claim. The automated system tells me that I can file a claim today for the last 2 weeks. Hallelujah! Take that stupid e-mail system. All I have to do is press "3" to be transferred (after listening to 15 minutes of propaganda). I press "3" and am told: "Sorry you can not be transferred at this time, to expediate your claim please call directly to the PAT sytem at 1-888-555-YOUAREASUCKER. So I do that. I get sent into the same exact system. BUT, after listening to the cheerful message for another 15 minutes I am then told that I can't be transferred at this time BUT, to expedite my claim I should call directly at 1-888-NOWAYYOUREGETTINGTHRU. Really. Both systems are just sending you back and forth.
I feel like they're just trying to keep me busy for the sake of being busy. I guess they don't realize that I do have children. I'm plenty busy.
Ok, off to the doctor now, for myself, so I can kick this sinus infection sometime before my Vegas Trip is over. And with that, I likely won't be back online until next week. Please send some good vibes my way for me to hit a jackpot so that I can quit dealing with this telephone filing sham.